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Support Services

Support Services

Downtime is not an option

Managed and Support Services deliver mission-critical availability, security and resiliency for your entire technology ecosystem.

For organizations tasked with mission-critical operations, assuring peak system performance and security is vital. Without them, system-wide downtime could occur and the availability and responsiveness of your solutions might be negatively impacted. Efficient and cost-effective management of an ever-evolving technology ecosystem is challenging, though, requiring the right people, processes and tools to help you be successful.

Overcome complexity. So you’re ‘always on.’

Any initiative to better manage mission-critical operations begins with addressing three key factors: complexity, performance and cost. You need a unified plan that spans your entire organization, including networks, emergency call handling (ECH), devices, radio systems, software, mobile and fixed video and more.

The right outcomes rely on the right plan

To manage complexity, you need mission-critical experience. Explore our services that deliver availability and security.

Infrastructure Services

Address complex technology management with proactive and predictive services.

Device Services

Optimize fleet performance with device programming services and analytics.

Software Services

Experience uninterrupted command center operations with cloud-based software solutions.

Technical Support

Network and security monitoring

Video Services

Protect your "eyes on scene" with video security infrastructure and application services.

Cybersecurity Services

Identify, protect and prevent cyber threats with cybersecurity services.

Advantages

  • Technology performing at its peak
  • Prompt resolution of technical issues
  • Uninterrupted command center operations
  • Maximize the value of your technology ecosystem

Key Features

  • Technical support and preventive maintenance
  • Device programming and provisioning
  • Emergency and disaster response
  • Cybersecurity expertise 24/7
Critical Communications Needs

Need a trusted integrator for your communication and security needs?

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